Shipping policy
SHIPPING POLICY
Last updated: May 3, 2026
BUILT FOR YOU
Every piece is made to order. No mass production. No sitting inventory.
Your item is created after you buy it—cut, printed, and finished specifically for you.
That means a little more time upfront, but a better product in the end.
PRODUCTION
- 2–7 business days to produce your order
- Production begins immediately after checkout
- Orders are processed Monday–Friday
Once your item is ready, it ships out.
DELIVERY TIMES
United States
5–15 business days
Europe
7–20 business days
Rest of World
10–30 business days
These are real-world timelines based on our production partners—not unrealistic “Amazon-speed” promises.
HOW YOUR ORDER SHIPS
We work with global production partners to get your order made and delivered efficiently:
- Printify
- Tapstitch
Shipping carriers may include:
- USPS
- UPS
- FedEx
- Local postal services in your country
TRACKING
You’ll receive tracking via email once your order ships.
- Tracking may take 2–5 days to activate
- International tracking can be less detailed depending on location
SPLIT SHIPMENTS
Order multiple items? They may arrive separately.
Different products are produced in different facilities to keep quality high and costs efficient.
REAL TALK: SHIPPING EXPECTATIONS
We don’t overpromise—and we don’t cut corners.
Delays can happen due to:
- High demand
- Carrier slowdowns
- Customs processing (international orders)
If your order is still within the delivery window above, it’s on track.
CUSTOMS / DUTIES (INTERNATIONAL)
Some countries charge import fees or VAT.
These are set by your government—not us—and are the customer’s responsibility.
ADDRESS ACCURACY
Double-check your shipping address.
If an order is returned due to an incorrect address:
- Reshipping fees will apply
- We cannot guarantee item availability for replacement
LOST OR STOLEN PACKAGES
Once marked “delivered,” responsibility transfers to the carrier.
We are not responsible for:
- Stolen packages
- Incorrect delivery by the carrier
If something looks off, contact the carrier first—we’ll help if needed.
HIGH-DEMAND PERIODS
Drops, sales, and holidays can increase production time.
We prioritize quality over speed—always.
NEED HELP?
b@x-art.com